About
Ken Maddox Heating & Air Conditioning is a HVAC and heating contractor located in Indianapolis, Indiana. This company provides professional installation and repair services for all types of air conditioning, heating, and ventilation systems. They also offer energy efficiency consultations and custom air quality solutions. The company prides itself on its excellent customer service and experienced staff members. With over 15 years of experience in the industry, Ken Maddox Heating & Air Conditioning is an excellent choice for all your HVAC and heating needs.
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Reviews for Ken Maddox Heating & Air Conditioning
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Wish I could give zero stars. I have a new home construction, I have leaking exhaust flues that’s acidic and ate away my Vinyl flooring. Every gas fitting is leaking and has no pipe dope. The entire duct system is undersized. The workers that installed my system had their kid in my home running around. The “installers” and kids were all in pajama pants. Currently have been waiting 5 hrs with no call back from a “service tech” what clowns this business has. Services: Heating system repair, HVAC duct & vent repair, Heating system installation, Install thermostat, HVAC duct & vent installation, Repair HVAC, Install AC
Called this company out to check out my AC that wasn’t working. I wasn’t at home at the time, so my wife called me to let him know the issues. I reported the coil in my air handler was frozen as well as the line sets going to the outside unit. He checked the filter which I change monthly, cleaned the outside coil and told my wife he couldn’t check the refrigerant levels because he didn’t have keys to the caps locks they installed. He never checked my indoor unit coils which talking to another professional is probably the issue. Long story short he was an under-qualified technician that came out and did work I do myself, then charged us $100 saying he fixed the problem. I called their office to speak to a service manager and have yet to talk to one. I would definitely recommend calling anyone else, this company is a joke. Service: HVAC system repair
We've had to call Maddox twice now in the past 19 years. They initially installed the heat pump in our house upon construction. This past call was a service call due to our A/C (heat pump) not working. They responded extremely quickly. The issue turned out to be a capacitor, but the tech could have tried to sell me a cooling fan as well. Instead he cooled down the fan, which had overheated, got it running, then checked if it was drawing too much current (would show overheat damage). I might end up needing one sometime, but the savings today was much appreciated. I trust these people and will call again as needed.
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