Mc Cann Plumbing & Heating Inc

AFTER SHARING A PLUMBING PROBLEM I HAD WITH THE OWNER MICK MCANN, I WAS TOLD I WOULD GET A PHONE CALL THE NEXT DAY FOR THEM TO COME AT LUNCHTIME AND LOOK AT MY DISPOSAL. AFTER WAITING ALL AFTERNOON FOR THAT CALL IT FINALLY CAME AT 4PM. BY THIS TIME I HAD OTHER THINGS GOING ON .I WAS ALSO UPFRONT WITH MICK AND TOLD HIM I HAD SUFFERED FROM A COUGH (CHRONIC BRONCHITIS) FOR 3 MONTHS .MICK SAID HE WOULD CALL ME THE NEXT DAY TO RESCHEDULE.AFTER WAITING TWO DAYS I FINALLY HAD TO CONTACT HIM TO SEE WHAT WAS GOING ON. GIVING ME A SPEECH OF HOW HIS PEOPLE WERE WEARING GLOVES ,MASKS, HAND SANITIZER ECT, HE INDIRECTLY TOLD ME THEY WERENT COMING.HE TOLD ME TO PUT A BUCKET UNDER THE SINK FOR THE NEXT 10 DAYS BECAUSE I WAS COUGHING . I THEN ASKED HIM WHY I WASNT GIVEN THE COURTESY OF A PHONE CALL TO EXPLAIN THAT ( I WOULD HAVE UNDERSTOOD) AND I WAS DISMISSED. MY PROBLEM ISNT WITH THE FACT THAT HE WAS PROTECTING HIS EMPLOYEES , MY PROBLEM WAS WITH THE LACK OF COMMUNICATION AND SHEER LACK OF PROFESSI

Over many years I've use mccann's plumbing and received nothing but professional help at reasonable prices. Young man who came today was the best and professional at his work. I hope his supervisor and/or owner reads this and praises him accordingly.

Great job! Very quick and thorough job.