Cates Heating & Cooling

Dan was outstanding. He was friendly, thorough, knowledgeable and very helpful. He always has tips for us that are beneficial to reduce our energy bills, improve the heating and cooling in our house and avoid costly repairs through preventative maintenance. This is the second consecutive time that we've had Dan and hope that he returns next Spring. Larry Service: HVAC system maintenance

On July 13 @ 5pm vehicle 53 was heading southbound on Santa Fe Trail Dr. The vehicle had ended up behind my 2 year old son and I as we continue on going the speed limit. The vehicle begins to increase the speed nearly rear ending us . As we approach closer to where the road splits into two lanes. He increases the speed more, quickly passing us & can be see frustrated and all while visibly seen mouthing unclear words to us. I refuse to go pass the speed limit let alone with a 2 year old in the car. This is absolutely unacceptable. If the driver of this van thinks this is acceptable behavior to act like this with a work vehicle, I cannot imagine how this individual would act servicing homes. Please re-evaluate your driver as he clearly lacks certain values your company may stand by.

My wife and I had numerous bids from a few local heating and cooling companies. One of those bids was with Cates. A service manager (Chuck) came out and looked at our old water heater and gave us a bid for replacement. This bid was not the lowest but he made us feel comfortable about his knowledge of water heaters. We called and set up a installation date and on that day Jake came out and replaced the water heater with a new one. We are happy with the attention we got and all questions answered in a professional manner. Thankyou Cates..job well done! .