Arc Electric, Air Conditioning and Heating

They had the part on the truck. I did call early, within a few minutes at the start of their day, but they had a HVAC tech to the house within 2 hours. Repair wasn't expensive either, under $300. For heat the same day you call, I didn't feel price gouged. Summary 1) Fast 2) Parts on truck 3) Professional tech 4) Friendly office staff 5) Clean That is a 5 out of 5!!!

After using Arc Electric for many years, I was initially disappointed simply because they don’t seem very responsive to requests to service their own installations - I’m not certain if that’s the office staff not following thru with technicians or the company simply not wanting the work. That being said, after our requests for service were ignored, we reached out to another company who responded Immediately and scheduled an appointment within 12 hours of the request. Now, I’m even more dismayed as we have discovered that Arc had installed a 2 stage unit, along with a 2 stage thermostat (costing us considerably more than single stage), but only wired it out as single stage. This is now being remedied by the company who DID respond to our request for service. We will no longer be utilizing or recommending Arc’s services.

When your electric goes out and you have over 10 components that are reliable on it, you tend to panic. On top of that you are 9 hours away, this is a problem. With a single call to Arc Electric they were on site and there until we had everything restored. Thanks from all at PeeWee’s Place!!! Service: Electrical wiring installation