Help!! Air Conditioning & Heating

This is a great company. I have been using them for 13 years and only have had positive experiences.

Kevin went above & beyond the usual maintenance. He was very courteous, conscientious & eager to please. (He even offered to take out my trash!) He’s a real asset to the company that I’ve used for years, with consistent top-notch service, pleasant & knowledgeable technicians and staff, reasonable prices and prompt attention to all aspects of air conditioning & heating maintenance. Thank you, Help A/C and Kevin! Services: A/C system maintenance, Cleaning

Chill out and learn not to sweat when a AC system goes down! I panicked when my central system failed on Wednesday evening. My guests were scheduled to arrive on Friday and although I have a maintenance plan this is New Orleans and nothing moves quickly. The answering service was responsive but my fears did not fade. By 7:30 am the dispatch for Help AC called to notify that a technician would be arriving after 2 pm. I felt better but parts and timing were still an unknown. By 3pm the technician had not arrived. By 7 pm I had given up hope in spite of the dispatcher confirming there was still a chance. The scheduled tech suffered heat exhaustion and had ended their day early. But Kieth proudly called at 8 pm to say he was driving from Kenner to Bywater and would be a beacon of their brand HELP. AC. By 9:15pm Keith rolled out of the driveway and my system was running as it should. My guests will arrive today no wiser of the drama and my consternation over a potential Host night