Arrowhead Plumbing

TERRIBLE COMPANY. Dishonest, unethical, rude & abusive. And illegal (Att General's words) who we're pursuing this with. We live in a building where their plumber, "Max" abused an elderly tenant, extorted over $1000 for an INSTALLATION (!) BEFORE work began (which they never completed!!) & caused so much damage that OUR apartment (we are neighbors) flooded from Max/Premium Service/Arrowheads work. (They have many names)The damage Max caused is now over $2K and rising. The manager of the company, also called Premium services, "Ryan," (they don't have last names or direct) hung up on our neighbor within two minutes of hearing who it was. These people should be OUT OF BUSINESS and we are going to try to make this happen. Do not be fooled by their fake 5 star reviews- AVOID AVOID AVOID AT ALL COSTS!!! Services: Garbage disposal installation, Faucet installation

I called for a tech to come and review specs for a new toilet install to be sure it would it would fit and be compatible with the water supply valve location. Tech was a bit sketchy, I questioned the proposal sent and subsequently, found out the toilet I considered would not fit. Calling Arrowhead Plumbing, I asked for a refund of my fee because I was not satisfied. When you call, it's like a call center, no one accepts any responsibility nor would they provide me a managers name. Seconds after complaining, the tech called me from his cell and was demanding to know why I complained, was very aggressive, I asked he not contact me and said it was inappropriate. They guy called me 3 times within an hour, each time I called Arrowhead asking they provide me assistance to deal with their tech calling me directly and he made me feel uncomfortable and very unsafe, or I'd call the police. No one from management reached out - I called the POLICE and had to block the tech's phone number. BE WAR

The water heater at our rental had a leak on a Sunday and Arrowhead Plumbing plumber was able to come out the same day to assess the situation. He explained to us the cause of the problem and was able to fix it the same day minimizing the disruption to my tenants. Would definitely recommend them.