Ken's Oil & Heating Inc.

Communication between the company and customers should be better... I as a paying customer should not have to track someone down only to get the answering service which by the way has very rude and disrespectful people answering the phone, not willing to help at all... I get it, you are "just" the answering service, but you still are supposed to be polite and courteous to the customer calling... Only to final get a call back to tell me its going to be another day until I can get my oil filled

Great prices. Staff was very accomidating. Since I'm brand new home owner. They did not lead me astray and try to over charge like other company's do. They also gave me free service of my furnace since I'm new home owner. Great company.

In 2010-2011 when oil prices sky rocketed, I was in desperate need of an oil delivery but didn’t have the astronomical amount of money required for the minimum delivery, normally 150 gallons. I did what anyone would, called around and begged for a break, to no avail. I finally called Ken’s-he actually answered the phone-he immediately put my mind at ease and essentially saved me! I continued to use his services for 3 years until I moved out of the service area. I’ve been back in his service area for about 3 years now and I/we have been relying on them since. I even convinced my fiancé to switch from his current provider, wasn’t hard when I told him about Ken’s. I truly believe my fiancé is more impressed with their wonderful, friendly service than I am! There’s something to be said about excellent customer service and loyalty; Ken’s has treated us with exemplary customer service and for that we will remain loyal and grateful. I can’t forget the wonderful office staff, small but mighty.