Falite Bros., Inc.

After just purchasing my home, I was pretty upset to learn/realize it needed a whole new hvac system pretty much immediately. I was quoted by a few other companies and Falite Bros was the most reasonably priced, responsive to my 100s of questions , and attentive. They quickly and efficiently installed my new heat pump system during a pretty bad heat wave (my unit was in an outdoor closet) without any complaint. Frequently checking in with me to make sure I was satisfied with their work during the process. After installation, dealing with mass save was a whole other issue. Falite Bros kept in contact with me and assisted me throughout that whole ordeal. They ended up fixing mass saves error for me so I could put that headache and frustration finally behind me. Every person I interacted with from John in sales, the technicians, and to Sue in the office went above and beyond. They actually care about us customers and our satisfaction, which you can’t say you see very often anymore.

Jared and his team member were extremely professional and educated me on the outcome of the maintenance they performed. They provided clear steps on updates for replacing additional parts. I would highly recommend their services. Service: Heating system maintenance

I have been a long time customer of Falite Bros HVAC contractors . My unit is very old and sits on a roof deck. Recently, the system stopped working during the middle of the winter. The response from the office was great. Within two hours the technician , Jared, arrived and was able to temporally fix the system. He was professional, understood my concerns and provided a temporary resolution for a major problem. The office staff are great (they answer their phone). Very personal service. I would highly recommend Falite Bros. Service: Repair HVAC