Sila Heating, Air Conditioning & Plumbing

I used Sila to come out and repair my furnace system when it was not working properly. On the website there is a "special"...The Charge is $98 dollars and this statement... What you get from Sila: • Our licensed and trained technician will come to your home • Diagnose the problem with your furnace system • Provide a comprehensive report on the problem • Present you with personalized solutions on what to do next • If we do the work we will waive the diagnostic charge! • Only applies during normal business hours • 100% satisfaction guaranteed • NO service call fees. NO dispatch fees. However, the diagnostic charge is "only" waived if the repair is over $250 dollars. This is not on the website or was told to me when I asked what was all included. Sila performed the repair - dirty sensor (charged $87 dollars) - normally included with regular cleaning. Also Charged me the diagnostic charge (which turnout to be another name for service or dispatch fee - in my opinion if you don't spend enoug

Beware of unreasonable pricing and deliberate scamming!! Called Sila to come do an annual check up on our AC units. Ended up being pressed to buy a membership, pay $4-7k per unit for dye test to identify leak and $250/lb to replace coolant. Our units were purchase in 2019 and I find it hard to believe that we would have to spend close to $15k to fix them. At that point, I might as well buy brand new units. When we told technician we would think about it, he quickly sweetened the pot by throwing in a free lb of coolant. Anything to close a sale. We ended up calling around other places for quotes and their prices are 3x cheaper. We had a different technician come out and look at our system. All of a sudden our compressor wasn't working. Odd, since we just had Sila's technician do a tune up and was told our compressor was fine. After some diagnostics by our new technician (we were present the entire time), we find that a wire was deliberately unplugged by Sila's technician in an attempt t

My experience with Sila was excellent. Everyone I dealt with, from the office to their technician, Tony, and installation team of Josh and Elvis, was professional and knowledgeable. Josh and Elvis were committed to providing a high quality product and were successful. I was extremely impressed with both of them. I would highly recommend Sila. Services: A/C system repair, Install thermostat, Install AC