ABC COOLING & HEATING

I was fortunate to have same day service and repair the following day (required ordering a part). I especially appreciated accommodating my schedule. Jordan was very professional and took the time to explain the problem and what to expect. Thanks so much Mike & Jordan! Service: Repair HVAC

I do not remember my techs name but he did as awesome job. He came out on 8/9 to the Hamilton Hills area. He was quick, knowledgeable and was determined to get my AC working again. Extremely reasonable in price as well. ABC is now my forever repair company. Service: A/C system repair

NOTE: in his response, he never mentioned that he came to check on the unit. Very telling. I called Mike about a month after his workers installed my $6,500 AC unit. The upstairs back bedroom was not cooling when the temp was set to 73; it was barely blowing. The very first thing he said was: What temperature is it set on?" Subsequent conversations were a downhill spiral. He never once responded with a 'let me take a look, that shouldn't be happening." Obviously, the concept of guaranteeing his work is unknown to him, at least in my case it was. Instead I got SHOUTED on at least two occasions. He said: 1) I don't know why you think you deserve special treatment 2) I don't need you calling me up giving me grief (first thing in the morning), I did what you paid me to do 3) Look, I'm on vacation, call me next week 4) What, I don't get to go on vacation. 5) I'm in the car, driving back from an emergency (with a customer?), you gonna have to call me back. It has taken me over a month to w