Golden Valley Heating & Air

I’m always impressed by their quality of work and attention to detail. I used them for an instal of a furnace and AC, 8 years ago, and continue to use their expertise for routine tune ups.

My AC decided to stop working right before the last heat wave. I reached out to a number of companies to get quotes to fix it. Turns out the best thing was to replace and not fix. I chose Golden Valley Heating and Air because of their simple, no pressure sales approach. Unlike other companies they were not interested in upselling me. Along with the new AC I had them address some Duct work issues I was having and add a humidifier to my furnace. They were able to fit me in within a week. Josh and Q showed up right on time, were very courteous, professional, and well experienced. They answered all my questions and made me feel at ease that they knew what they were doing. They left the areas they worked in cleaner than when they showed up. If you need HVAC work done, I strongly suggest you contact these folks.

Been a long time customer, however after a recent service trip this fall, we will no longer use Golden Valley Heating & Air. Technician caused significant damage to our basement flooring due to unplugging our condensate pump causing a slow leak over several weeks. When finally noticed we had a return visit to confirm. When confronting service manager Dennis- met with zero resolution to matter, unprofessionalism, and several excuses for his delay in responses. I was refused the opportunity to speak with ownership and the liability aspect was simply tossed back in my lap as homeowner as that his technician refused any such actions, and it was noted I could have unplugged unit. Essentially their word against mine as the homeowner... even though I have video surveillance of technician clearly plugging in his shop vacuum to the outlet that pump is normally plugged into. I would strongly encourage anyone considering GVHA to closely supervise their technicians coming onsite, or to have surv