Roto-Rooter Plumbing & Drain Services

So frustrating sometimes. Just finished up a horrible plumbing experience with Rochester Plumbing & Heating. Over charged me, didn't do the original job correctly, charge for drive time, etc. One simple job = $1,000. Stay away! First repair = $300+. Then they came back, ripped out all the new copper that they replaced earlier & replaced it with PEX = $700 more (they had to run back to the shop to get the PEX & charged me for that drive time). In retrospect, they should've just replaced everything with PEX in the first place. In other words, the first job basically did no good. Think about it, two easy to access tiny pin hole leaks within a few inches of each other eventually cost me $1000.00 to repair. Something just doesn't smell right. Service: Plumbing pipe repair

Having a background in plumbing, I had a problem that was beyond my ability to fix because I did not have the correct equipment. I was puzzled as to why my kitchen sink wasn't draining when it was new construction and I was able to snake down about 10 ft without finding an obstruction. They sent me a very knowledgeable and capable worker and within 45 minutes he was able to find the obstruction and remove it. He put everything back together correctly and cleaned up after himself and I was very pleased with his work. Service: Drain cleaning

The worst plumbing service in Rochester. I had a minor water leak at a rental property. I called them and they sent an unqualified technician right away. I called different plumbing companies before calling them but no one was able to come same day except them. This should be a sign for me to know of what I should expect. They have multiple young unqualified technicians that they cannot do basic work. The technician came there the first time and he called me after 3 minutes and said he was unable to find the leak. They charged me $115 service call for him being there 3 minutes which is fine. Here is the bad part. I went there the next day to check where is the leak coming from and as soon as I opened the doors in the bathroom vanity I found the leak right away. It was very easy to see and repair. I called them back they sent me the same guy again. Probably it was his first or second day at the job. Again he came right away. Probably because no one use them because of their unqualified