Razor Rooter, Inc.

Razor Rooter can clean a line out for sure! I had a nightmare experience the True Blue Plumbing they wanted me to replace all my sewer lines for $6600. Razor Rooter gave me a 90 day guarantee and I recommend them no sales pitch just a clean line. Thank you Razor Rooter so much!

We have used this company before in the past with no issues. today was another matter, we had a pipe burst under the sink in our basement and it flooded the area we had to shut off the water at the mains supply. we called razor rooter at 8:25 to set up an appointment the scheduler said she would get the info to the plumber as they set their own schedules we waited until 10 and still had not heard from the plumber. so we called back. the scheduler again said that they set their own schedules and we said we understand that, but all we want is just a phone call saying if they will be able to get to us today and approximately a time she said she would send the info to the plumber. we waited until 1:00 p.m. this time and still had not heard from the plumber. we called and again they told us the same thing finally the plumber called back about 15 minutes later his name was Russell he was rude to my mother on the phone my mother was upset and flustered because of everything that had went

I have used this company for well over 11 years and have referred many customers to this company. However, in the past year I noticed a big change and truly will never ever refer anyone to this company nor will I use them for our 13 rentals. They lost a customer just for the rudeness that the lady answering the phone conveyed. Not only was she rude and told me many times she was doing me a favor but she then hung up on me. Trust me I don't need any favors from anyone so no loss but I will tell everyone I know not to use the company.