Drain Masters Plumbing, Drains & Water Cleanup

When I came home Monday night with water throughout my basement from my water heater, I called numerous plumbing companies and Brad from Drain Masters was the only person who gave me a clear answer of what was going on and what to do to prevent water damage in my basement until he could come early the next morning. He answered my many questions and my water heater is back to working without leaking! Service: Water tank repair

Very friendly, which is the only reason I am giving 2 stars. Office told me they would come do an inspection for a $59 fee. Guy came out with a flashlight and told me exactly what I told the office person when asking if they needed to come out with what I was seeing. Then wanted $264 for a camera scope. Did not help with finding out what was wrong or could be causing the issue like the office told me they would. This would be a 1 star for sure if the guy wasn’t friendly. UPDATE: I initially left this review a couple weeks ago. TURNS OUT the smell was coming from my sink/laundry drain just a mere 4 steps from my sewer drain. I would never recommend these people as it seems like they bank on the $60 for the 10 min “inspection” as a business Service: Sewer cleaning

Called to get information on pricing to unclog a floor drain. I spoke with a female name Jordan. I was told there was a $59 upfront fee. I asked what does the fee included and was told is was for the technician to make it back home. I then asked how much is hourly service or how would the technician determine a quote once he arrives. Jordan reply was I don’t have any other pricing info.