Apex Heating And Air Conditioning Inc

Called to schedule an appointment for AC maintenance with this company. Came the day of service and no one showed up. Called to see what was happening and the representative told me that too may people were out of AC and i needed to reschedule. Very unprofessional, would not recommend to anyone Edit in response to owner: Not only unprofessional, but serious lack of accountability. The owner makes some points that I will rebuttal in detail: 1. "...representative was doing all she could to get someone to your house until you called at 11:31. At that time we tried to reschedule but you decided to cancel all together. "--I called to find out at what time the service specialist was going to show up, the answer the CSR gave was "I am sorry, too many people are out of AC and we need to reschedule" This is all well and good, HOWEVER why is it up to the customer to find out the service technician is not coming the job needs to get rescheduled? Its the responsibility of the business to inform

JJ came by this morning to give us a quote on a new AC system. We had a repair done recently by another company and with the age of our units thought they may need to be replaced. After getting answers to questions he asked, JJ went into the attic to check out the furnace. Right away he noticed a pipe not completely connected to the furnace, and he said this is why the air was hot. You were getting hot air from the attic being pumped into the house. He had what he needed to fix it and did that on the spot. He said the furnaces and units are in great shape and don't need to be replaced. We will use them in the future and will get a maintenance plan set up right away! Great experience and highly recommend! Services: Install AC, A/C system repair

Great Estimate. Completed the installation of a replacement HVAC unit in less than 6 hours on the hottest day in July! Awesome team.