Modern Plumbing Co of CLT, Inc

This was the worst experience I have had ever in life .. they sent an agent to my home. Who was extremely rude and disrespectful. I was in my pantry grabbing me so.e lunch as I was on my lunch break from work.. and he says I hate having to go to people homes. Then took everything apart turn off hot water. And called his office to say he can't complete his job as the clear path I made him wasn't hood enough. Then left my water heater wires out and exposed and hot water off. I proceeded yo call the office to advise of this hopping yo get a more respectful person yo deal with this, and I was talked over, constantly cutting off and told noooo we will not be hooking items back up and will be leaving water off as i... i.. the person getting lunch and being disrespected is being to aggressive for ???? to finish... lol I never said one word . Oi guess my skin color intimidated him.. worse company ever.. do not let them do anything in your home especially if u have colored skin. Service: Wate

They came out twice for the same issue because they didn't fix the problem when they came the first time. We couldn't use our toilet for almost 2 weeks because of how long it took them to come back out after not originally fixing the issue. They ended up deciding to replace the toilet after not being able to figure out what was wrong. The technician drug our toilet out on a sheet through the living room. He scratched all of the laminate floors on the way out, water was everywhere and he left a mess in our bathroom. After installing the toilet, the problem was fixed but we now have a leak from the water line at the back of the toilet.

They spent hours trying to unclog a sewer line. Never fixed it, but wanted 3 times market rate to fully repair it. Either scared of work or just screwing people. Had it professionally done for $2000 less. Now, they are trying to raise the price for the first visit. Why not raise the price of not fixing anything? Service: Drain cleaning