Cary Plumbing Company

Great customer service, which can be hard to find. Quick to call me back and fix my plumbing issues. Highly recommend and will keep them on speed dial.

From my initial phone call to the office to schedule an appointment for a service on our tankless water heater until my service rep ( Tommy ) completed the service, nothing but kind and professional service. Highly recommended!

Came home from a week away to a leaking water heater. Luckily it appears that it had been leaking less than a day. Since it was the weekend, and not a real emergency, called first thing Monday morning. Talked to someone who took all my information and said the scheduling people would have to call me back within 30 minutes. The person wasn't sure they could get out today. Not expecting same day, just need to get it fixed. Within 15 minutes scheduling called back. They confirmed the type of water heater and said they would be out within a half hour. Tech called about 15 minutes later that they were on the way. Water heater replaced, they were cleaned up and gone before noon. Couldn't ask for more than that. Great communication. Great response time. Very professional looking install. They recommended and installed a couple of upgrades (new house shutoff that's a ball valve and a pan under the new water heater, both things I was going to ask for anyway). We will definitely be call