Roto-Rooter Plumbing & Water Cleanup

I called this business to repair a plugged main drain that I had already diagnosed for them. The first technician arrived around 5:15 pm which was great as I had called within the hour. he had some issue with the toilet and his equipment broke at 50 ft., attempted to repair but left (he was very nice/polite). He offered to clean the excrement from our bathroom using our own towels and mop (is this industry standard?) but left partial remains that I am still cleaning. The second tech arrived around 7:15, said he went to 60 ft, and left around 8:45. He offered me an upgrade to the seal of my toilet for $375. Does not seam right after breaking the seal? While timely, the services were very overpriced at $675 (with a $75 off coupon!) despite the proposed upgrade charges. I would not suggest this company unless you are in a hurry which I was. Too much corporate overhead to compensate for fair service. Service: Toilet repair

Hands down to Stan the man!! Came in, assessed the problem, fixed the problem in less than an hour. Stan the man also gave helpful tips to improve quality of life that many, including I, have overlooked. Stan was very professional and knowledgeable in his field. I would have paid double the fee for Stan's quality of work!! I will definitely spread the word on this company and will call again, requesting Stan if possible, for another plumbing related issue. Glad I called Roto-Rooter and GREAT JOB STAN!!!

Had issues with the water hose connecting to the fridge was more involved that we thought it would be . CJ from roto rooter was here very professional and answered my questions