Roland Black Heating & Cooling

Thank you for sending out the guys to do the fall servicing. They found two issues and fixed them. They were great. Thanks again Services: HVAC system repair, HVAC system maintenance

TL:DR Great customer service, too high for install and for product, other companies offered more efficient and far superior units at a lower cost. Went to a different company for next day install with a better unit and better price! Had a sales representative come out, was a very nice gentleman. We talked a little bit about similar interests and had a decent time. On the professional aspect didn't go over too much in terms of detailed information, but all that was said was three packages that he recommended to me. Obviously the premium package being the most recommended. Was a bit overpriced for the service, and all that was being done was a AC Unit replacement. Quoted 14.6K. had two other companies come out. One quoted 17.5 but that was with modifications done to the house to accommodate an AC unit to properly cool down the home, their original offer was 12.5 which still stood if I didn't want to request the modifications. And on top of it this company's uni It's more efficient t was

Price quoted was HIGH, but other businesses are higher! The three men that removed and installed new ductwork, replaced coil and placed new vents were on time, worked hard, friendly, polite and I HOPE are valued company employees. They did an excellent job and should be well compensated. Without quality installers and repairmen, you would not have a business. They deserve a RAISE! I will stay with this company. I hope you continue to have quality installers and repairmen, that also have integrity, like these men! Services: HVAC system repair, HVAC system maintenance, HVAC duct & vent installation, Ventilated ceiling repairs