The Plumbing & Air Service Co.

From the first time I called in to inquire about the plumbing and air services, to the last technician that left the house, they were ALL kind, friendly, professional, respectful, attentive, dedicated/committed, etc. Their finished work are very organized. The plumbing crew finished early because I had a big crawlspace for their technicians to move around. The HVAC crew dedicated their valuable time to stay a little later to finished the job. These are some very hard working folks! I feel safe with them in and around my house. I mean they were beyond great. If I could give them 10 stars, I would. I am glad I went with Plumbing and Air Co. I will continue using them in the future and would recommend others to use them if quality is what people want. As a bonus, they were considerate of my $$$ and offered me products/services that was right for me. I ended up getting the best of the best. Update: The technicians that came today to install my faucets did a great job. They were very accomm

Will not be using these services again. It cost $350 just to come check out our home and that’s without fixing a thing. ( I was told on the phone there was a 49$ special- Don’t be fooled this is only the dispatch fee) We were then told we needed $20,000+ in repairs. Most were clearly overpriced, $2500 for 2 new shower valves? $7,200 to drain repipe for “ peace of mind” ? - No thank you Im not stupid. They did not break down cost vs labor in their invoice. I truly feel that they threw many unnecessary things at us and because we are new home owners had expressed that we are inexperienced with this sort of thing, thought that we would just tell him to go ahead and do it. I don’t do business with people like that so we will be taking our business elsewhere. Giving 2 stars only because they arrived very quickly and our plumber was polite.

I told the receptionist to have the plumber call me when he was on the way. I didn't want to waste his time or mine. So when he called I told him my problem was with a saniflo pump and I was sure it needed a part and I asked if he was familiar with them and could he get parts for them . He said yes he'd worked on them before and could get parts. After arriving it was clear he didn't know anything about saniflo and multiple times I tried to tell him about a part called a membrane that covers the switch and I was 99percent sure that is what I needed and every time I tried to tell him,I couldn't complete a sentence without him interrupting me suggesting other things or suggesting I might need a whole new system. He said he would check on parts and get back with an estimate. That's been about 2 weeks and he never even called back. In the meantime I got the part I needed from saniflo in new Jersey through FedEx and fixed it myself. He could have been professional enough to call and say he d