Ingram Brothers Inc

After getting a 'sunroom' addition I would like to share my experience so everyone has expectations based on this company. The sales guy was very engaged and very accommodating and ensured us that they would build us a top notch sunroom... pricing was not the cheapest but not the most expensive out of the quotes we received. That is about where the great customer service ended... we were informed that the project manager would be our point of contact throughout the project and he would be reaching out to schedule initial appointment in a couple of weeks. Well a month went by with no contact so I reached out to sales guy and finally got an appointment. First day he was supposed to come... no show - I call project manager and then said he would be here tomorrow... no show AGAIN!!! this is with no call/text that he was not going to be able to make it! Third time we had a time scheduled and was running late which ran into my son's soccer practice... makes me angry just thinking about it.

Handymen couldn't do the work right or not at all. I was looking for a company that could do quality repairs on my house to take care of water problems from the weather. Different people from this company came in and showed me where the problems were in the house. They got back to me with estimates of costs and time to completion. Some problems existed from the time the house was first constructed. Other problems were created by previous people who did repairs that didn't fix the problems they were supposed to. I had roof, side boards and some sill plate replaced, house wrapping, reinstalling a new patio door and other major work done by Ingram Brothers. The work Ingram brothers did is superior to the original builder and other handymen. I can finally live comfortably in my house without any more problems.