Hancock Construction & Roofing

Our two condo buildings needed new roofs. Riley‘s sales pitch was excellent and so we went with his company. We are assuming the roofs are fine, but their service after the sale is less than exemplary. Riley suggested two whirlybirds per unit so we went with his recommendation. One whirlybird stopped working within 6 months. Riley was contacted numerous times it he never found time to get someone here to fix it. We had to hire someone else and pay for the repair. We can only assume they did a good job on the roof, but if you hire his company, don’t expect them to honor their guarantee. ————————————/——————————— I’m not sure how else to reply other than to edit my review. If someone from your company repaired the whirlybird, that’s news to the board. Can you give us a specific date when this occurred We had a handyman repair it.

Leaving this review for the awesome encounter I had with the owner, Riley. Being from out of town we caught ourselves in a pickle when our vehicle didn’t start outside a restaurant. He was kind enough to take the time to help us out and get us on our way! So kind, genuine, and the kind of people this world needs more of. Hire him for any of your roofing/construction needs - and you will be sure to deal with a professional, kind gentleman! Thanks so much for the help!!

After a hail storm in Bismarck, our insurance agent brought in Hancock construction from West Fargo to look at our roof. Riley, the owner, sold us an upgraded shingle package for $2000 more. We signed a contract for him for the upgraded Northgate shingles. When Hancock construction replaced the shingles on our roof it was Friday Sept. 16th and Riley needed to leave the site early to get back to Fargo. He said he would be back to Bismarck after the weekend to walk our property with us to inspect the work and how his crew cleaned up. He never showed up and we did not hear from him until way later. He then stated that no news, must mean good news as far as how the work looked and how his crew left our property. We had paid him $15000 of the $20,600 after the work on Sept. 16th was done because he also promised to do our siding that was damaged as well. He was going to get to that in a couple of weeks and then we would take care of paying the rest of the roof balance and take care of the