Backlund Plumbing

Cody is awesome! Came over right away and went above and beyond to take care of my issue!!

I have nothing but good things to say about this company. First of all it was New Years Eve and guests were showing up for dinner when we realized that we have a problem. I immediately called our HVAC Contractor who we have a service contract with. This company who happened to do some work on the pipe weeks prior that was spraying all over my utility room. After calling their emergency after hours answering service and waiting 40 minutes for a call back, the gentleman at the other end used every excuse to not send someone out because of the holiday. He simply said since the water leak is slowing , it will eventually stop after shutting off the hot water heater. My only option is to call the office on Tuesday to set up a service call. No hot water for three days? Not Acceptable! Becklund Pluming came to the rescue! They were courteous and set up my appointment for 8am the next morning. The technician was was on time, knowledgeable, and got our repair done in a timely manner. He

Backlund Plumbing was contracted by MUD to do a camera scope of my plumbing to make sure they hadn't done any damage.. The dispatcher that scheduled the appointment was beyond polite!! Their technician Mike was incredible!! He was very polite, explained what he was doing, he explained that the lines to the street were full of tree roots (landlords' problem) and cleaned up after himself.. If I ever were to need a plumber, I would definitely recommend Backlund and Mike!!