ProPlumb

Spoke with Ben who quoted me $135 an hour, which I agreed to. He sent 2 guys to fix 2 toilets which were ghost flushing and replace a sink faucet. Upon completion I was presented a bill with a $225 an hour charge. Spoke with Ben where he tried to bully me by repeatedly saying I was informed of the added charge for 2 men when I was not informed. The bill also included a $100 charge for parts which were worth maybe $20 max. Not 48 hours later both toilets stopped working. Again spoke with Ben who was incredulous the toilets were not working and begrudgingly stated he would have someone take a look at them "sometime next week". Aghast, I reiterated BOTH toilets were not working. He reluctantly agreed to have someone out that day. 2 weeks later, one toilet started vacuum sealing and the other would not complete a full flush. Afraid to call Ben, who had stated he was "done" with me. I videoed a friend where we discovered Ben's plumbers had turned down the tank water so low, it was causing t

Is it weird to love a plumbing company... because I have so much love for the team at ProPlumb. These guys are amazing. Always on time, always honest, completely trustworthy -- I've used them for repairs + renovations for several years now and wouldn't call anyone else. >> Special Shout to Potential Female Customers... you know how it sucks to blindly call a repair person because you know they're gonna treat you like you don't know what you're talking about -- or try to pressure you into doing stuff you don't really need to do? That NEVER happens with the ProPlumb crew -- *ever*. They'll treat you with respect + talk to you like you're an actual adult human being capable of discussing the house you most likely bought on your own like a grown woman! I can't recommend them enough... these guys are just the best. Call them!! Services: Shower installation, Drain cleaning, Faucet repair, Water heater repair