City Plumbing & Drain Service

Excellent customer service! Thanks for the help and professional service I received. They were great at communicating and letting me know of any delays or issues. John was the service tech who came out and he was completely honest and fair with me. I appreciate the great service, especially during these weird times. I would recommend John and Plumbing to anyone!

I called them to come drain my sewer the call went smoothly and they did it asap. There was no hassle and they charged me fairly. Really great company will definitely give them a call back! Services: Drain cleaning, Sewer cleaning

Not recommended. The technician broke the shutoff valve while fixing our bathroom sink. We had called about a small leak. The tech came to assess and said we needed a whole new faucet. We agreed and he installed a new one. While doing it, he broke the shutoff valve. He did not try to fix it; after charging us $450 for a new faucet, he simply just left. When we called the company again for support on replacement valve, they said they would need to charge for the replacement. Charge us for something their own technician broke. Great business model, old as time. Make something worse, and then charge customer to fix. I **think** the team leans on a task rabbit type of hiring. So luck of the draw on the technician. This is a guess, as when we first called the company to complain they said "we don't have record of sending anyone." We had to send a picture of the receipt from the tech as proof. Even after this, they did not take any responsibility for the poor work of the tech they sent.