Platinum Heating & Cooling

Originally I gave this company a 5 star rating based on their quick response time, professionalism, friendliness and competence. I must admit I feel I have been duped by this company in their efforts to remedy my steam heating issues. I was led to believe by the confidence of Andre that pressure gauges and other later discovered to be unnecessary parts would address the issues. If that didn’t work, the company then proposed more expensive methods to fix my system, because that’s just what happens with steam heating systems. In short, I paid slightly over $1000 for 3 hand sized parts that possibly cost less than $500, that were installed in a matter of minutes and FIXED absolutely nothing. I was offered a reduction on a new system, how convenient. My system ended up being fixed no thanks to platinum. What a waste!!! Beware! This issues ended up being poorly pitched piping, in areas that your techs did properly assess, other than confirm banging. Simple pipework to improve the pitch and

They were excellent from start to finish. We were very pleased with the service we received from Platinum Heating & Cooling. All staff who we had contact with were helpful, courteous and efficient. The installers were reliable and tidy and completed works to a high standard. We would recommend this company unreservedly.

I called for my AC unit to be serviced, I set an appointment and the service guy that came out was professional, friendly and very knowledgeable. He did a great job. I would highly recommend them. Service: HVAC system maintenance