Kenco Plumbing

Today,Oct. 25, 2023, at 11:30 am, we visited Kenco. The salesman did not acknowledge our presence in the store even though all other customers had left. After touring the showroom, we asked the salesman for assistance to purchase three faucets. He refused to help us, but did tell us that a displayed kitchen sink faucet would cost us $280. We asked him if there was another, more moderately priced faucet. He then told us to go online to get information, order our faucets and then, come back to the store to pick them up. He spoke to us with rudeness and a condescending manner. We went to another store where the employees were happy to help us. We spent several hundred dollars on three nice faucets.

The hot water has been leaking in my shower for months and it recently got so bad that I had to start turning the hot water off from the water heater itself to make it stop running. The valve/cartridge that I needed to replace was not an easy part to find. I took it to Kenco and Pete took it apart and saw that the rubber seat had a gash in it, so he replaced the seat itself. I just put it back in the shower piping and turned on the hot water. NO MORE LEAK! Pete is my hero! Super friendly and knowledgeable! ❤

Very knowledgeable on all the plumbing needs. I had my jetted tub handle broke and could not find replacement parts in any hardware store locally as it is a very old model (built 30 years ago). Gentlemen at Kenco was super knowledgeable and was able to identify the part and guided me on where to find part and provided specific instructions. I would highly recommend them for all plumbing supply needs.