Ambient Edge Heating, Air Conditioning & Refrigeration Inc.

Timely, professional and cared about my issues. I was concerned when I called and ended up holding for a minute for an agent but the agent was knowledgeable, efficiently routed my call to the team on the ground. Made two appointments this week, one of which I canceled, as I didn’t think I need it. My first call, someone was ready to be at my door within 2 hours of the call. The second time within 6 hours of my call. my second call, the team was busy and I had to leave a message and received a return call within 15 minutes. Once they arrived and took care of all my issues, it was such great service, that I signed up for the VIP program and received a discount on todays service. I feel confident that I will be in good hands for my future needs and the program seems like a good value.

Service time as promised. Excellent workmanship. Wore covers in feet. Cleaned up after self. Very satisfied as usual!!! Service: Ductless heating & A/C services

If I could give this company 10 stars, I would. When employees to take the time to praise the owner/boss, you know you are working with good people. We have used ambient edge since we have lived in henderson and ALL of their technicians have been great. They are highly professional and all have been trained very well. They came to our house for a late night call yesterday, it was blazing hot day and the AC gave out and they came out at 9:45pm and stayed all the way until almost 2am to make sure our parents had cool air. Jaime and Larry showed genuine concern for our parents and went above and beyond to make sure it was fixed. We appreciate this level of service and we acknowledge that work ethic is a rare thing these days. Thank you Ambient Edge for continued excellent service of the years! Services: A/C system repair, Install thermostat