Advanced Home Services

They replaced a shower cartridge in the shower through the American Home Shield warranty with the wrong cartridge. It took a week to get ahold of them and when they come they said they had to come back to fix it! I had running water running $$ a full bath every two hours. I had to call a plumber right away to stop the leak. When he arrived he tried to dismiss his responsibility because I called another plumber to cap off the leak while waiting a week for them with water pouring out! The faucet knob does not fit. First, the plumber said that is all they had, then said it is the correct part even though the knob doesn't fit. He said he had to call American Home Sheild for approval but instead he called them and said the leak was my fault and then tried to provide me a quote to fix it but I simply escorted him off my property.

The valve behind our fridge was leaking so we requested a work order to get it fixed. Houston (plumber) tried to tell my boyfriend it wasn't a plumbing issue without even looking at the valve and my bf had to move the fridge himself just so he can look at it then he said it is a plumbing issue. He fixed the leak however he also left a huge hole on the wall behind our fridge after fixing the leak and said it wasn't his job to repair that even tho it was something he created. I'm very confused why he couldn't look behind the fridge in the first place and why he can just leave a hole in my wall and not fix it? I've added the picture of the hole in wall he left.

My AC stopped blowing cool air and I was able to quickly schedule an appointment. I was notified via text when my technician was on his way and it even shows the location. Cody was my tech and he was very friendly, knowledgable and professional. Everything is fixed and I have cold air blowing again! Satisfied, will use again. Service: HVAC system repair