Ultra Heating & Cooling & Refrigeration

Service technician "Kris" came to work on our AC on June 7.Took about 30 mins working on the AC.The next day June 8 at 10am the AC stopped working again. I called the number that he called me from. I told him that he came by yesterday to work on our AC and that it stopped working. He said if we where the owners and I said no we are renting He told me to call the owner, so he can pay to have him come back to fix it. I said you just came by yesterday and now it's not working again. He said "sure" and hung up on me. We actually have to go through the property management people to get them to come out. He was very rude and non caring that we had no AC in the summertime. We will contact the property manager to NOT have these guys come out again. Service: A/C system repair

Pilot arrived at the beginning of the time window and fixed my furnace in a flash. It required a part which he had. Professional, friendly, expedient. Would give him ten stars if I could. Definitely recommend this company. Service: Heating system maintenance

Ultra Heating & Cooling was contracted through my home warranty when my heater stopped working. My heat stopped on Sunday and Ultra called Monday morning for a tech to come out the next morning. I feel that this was a very quick turn around on a home warranty claim. It turned out that the compressor on my heat pump/AC combo unit had went out. The tech explained to me that this was a fairly old unit (2003, which I knew) and it most likely should be replaced; however, he would submit to the home warranty his findings. Of course the home warranty just wanted to cover replacing the compressor and several of the costs were not covered (i.e. crane, most of the refrigerant, etc.) After getting the estimate of what it would cost me out of pocket to repair the aging unit vs. just replacing the unit on my own I decided to move forward with Ultra. Pilot (the tech) came back to my house after 5pm the next day to go through the process of applying for credit to cover the cost of the unit and