Straight Up! Plumbing

If you are looking for a relible, honest company to provide excellent work on your kitchen repair needs...look no further! I found Straight Up Plumbing after seeing the commercial for Home Advisor a few times and decided to give them a call. My call was answered by a very kind lady by the name of KeIlie. I spoke with her and was scheduled with an appointment date & time for an "estimate only". A few days later a friendly, and very professional technician named Daniel came to my home and inspected my leaky kitchen faucet. He gave me an affordable estimate, with the option to have Straight Up provide a new faucet or I could buy my own. I opted to buy my own and immediately hired Daniel for the job. The repair was done 1 week later with excellent professionalism and I am giving Straight Up Plumbing 5-Stars ???? in all categories!

I am editing my original review because it was not so good because of a bad experience, but after letting them know about the unresolved issues, StraightUp Plumbing made it right. Heres what happened: Mark did not address my original issue of a leaky toilet shut-off valve, but instead installed a new flush valve inside the toilet. He also changed out the cold water shower knob, and installed a new garbage disposal. When I viewed my email receipt I noticed I had been charged for the flush valve PLUS a flapper inside the toilet, and also for installing TWO knobs in the shower. I called and spoke to Chad, who immediately took the bull by the horns. He re-dispatched Daniel who installed the missing flapper AND fixed the leaking shut-off valve (which was the original problem). I really cannot say enough about Daniel; he is a very nice, professional and personable guy. Thank you Chad for taking care of this for me. As I promised, I am amending my original review, and if I ever need a plumber

I had Austin out to my home this afternoon. What an awesome experience!!! We can’t thank you enough for your honest and upfront pricing. Austin was courteous and honest. Thank you for your time and service skills. Austin you will do very well in life. Thank you and I will be calling you back for all our plumbing needs.