Alex Heating & Air Conditioning Corp.

Horrible service! The installed our central air system a few years ago... maybe 5 years ago. Since then, getting them to do the annual service has been worse than pulling teeth. Usually multiple calls until someone finally calls you back. This past week was the straw that broke the camels back. Our AC stopped working on Wednesday afternoon. Immediately call the number listed, got some sort of call center who took our info and stated someone would return our call promptly. The following morning at approximately 1100, we still had not received a call. I called the number again, spoke to another call center person and told them our problem. They proceeded to tell me someone would get back to me. I told them I wanted to hear something by 3:30 or I was contacting someone else. 3:30 came and went... still no call. Made one last attempt and when I asked when I would here from them, they again told me they didn't have that information. Well, my AC is now working... no thanks to Al

I have used Alex heating and A/C twice and I was extremely impressed with their professionalism and very timely response to my request for service. I would recommend them highly. John and his son Alex are extremely knowledgeable and their workmanship is superb. Service: A/C system maintenance

Unbelievably unprofessional service. I hired Alex Heating & AC to install central AC in our house about two years ago. They did the work, which looked decedent enough at the time. But when it came time to get the permits, they completely ghosted us. Nothing. No response whatsoever. I spent about a year calling, emailing, sending letters—nothing. The architect that the owner, John Ricevuto, recommended to help with the permits couldn’t even get in touch with him. Then, I thought I was going to have to spend several thousand more dollars to get another contractor to certify the work. But the new contractor came by and refused to certify because it was done so poorly. On top of that, the unit leaked from the attic into our bedroom destroying our ceiling and light fixture. Now, I have to pay another contractor another $15-$20k to rip everything out and start from scratch. Needless to say, steer clear. Services: Installation, HVAC duct & vent installation, Install AC