Aire-Flo Heating, Cooling & Generators

I have a Generac standby generator, which I had installed in 2012, after a massive blackout, which struck Ohio in late June and early July, 2012, following what was known as a "derecho storm". At that time, the temperatures were in the high 90's, and people went without power for days on end. In any event, my generator was serviced for the last ten years by a different provider, and it was well maintained. For some reason, I did not hear it testing during its weekly test this past week. Since I was concerned that it wasn't working, I tried to contact the individual who would perform yearly preventive maintenance, on the system. Unfortunately, he was not available, and I had to find another company to service the generator. The first company which I called was not nice at all, on the telephone. They were arrogant, unprofessional, and acted as if they were doing me a favor, in scheduling service one week, from the day that I called them. Fortunately, I contacted another company (Aire-Fl

Austin is a great asset to the Aire-Flo Team, our furnace would not turn on, he came at 8 pm and quickly diagnosed and fixed the problem. We were toasty by 9:00! Thanks Austin!! Service: Heating system repair

Garrett responded to a warranty service call on a newly installed standby generator. He noticed that the generator was not wired according to code by the installer, and for that I owe him much thanks. He was not able to resolve the original reason for the service call, and stated the generator must be up to code before any deeper repair investigation is done. Which is understandable. So the repair ticket remains open for now. Garrett returned today to resolve the high temperature shutdown issue with my standby generator, now that the generator is wired to code. The problem was an internal loose grounding wire screw that was incorrectly tightened at the factory. Two turns with a screwdriver and it was fixed.