Air One Heating & Cooling

I cannot say enough positive about Sam, owner of Air-One, and his highly ethical and dependable service. I've had the privilege of working with him on two occasions and both times was very pleased. And to be clear--I'm very hard to please. Most recently, he installed a whole new Carrier heat pump and air handler system for my nky condo--as mine was dying after 14 years. As he promised, my utility bills decreased considerably. I can't believe how much lower they are and have been thrilled about that! Before doing so, I compared prices on new systems from four other local big name HVAC companies who came out to measure assess and give me quotes and was pleasantly surprised that Air-One's price was very competitive--in fact i saved money by going with him compared to the other 4 companies. He also worked to make sure I got a Duke rebate of $300 for the new system. He shows up on time as promised for his service appointments, had very good communication with me as a customer and really kno

Air One installed a heat pump in a home that I purchased in January and Sam was my point of contact. Very knowledgeable and helpful. They came on the day he said they would, the time he said they would, and they finished the project in a day just like he said they would. Being able to depend on people doing what they say is a really big deal and I found that you can absolutely count on Air One to be prompt, professional, informative and dependable.

Sam was excellent! Our home warranty hooked us up with them after our AC went out and he was out the very next day, right on time. Friendly and professional, he replaced the motor to our fan with a new one he had in his truck, and explained to me what I should look for to ensure it is working properly. He even checked in with quick and friendly text a few hours later. I let him know we were in a hurry because we have a baby in the house, and Sam went above and beyond, even working as quietly as possible while I was in meetings working from home. Fantastic company, and I can not recommend enough.