Lisco Heating & Cooling Inc

This company responded extremely fast. The technician was very professional and thoroughly knowledgeable. The price was very reasonable. I will be using this company for all my HVAC needs from now moving forward. Service: HVAC system repair

I called and told them I wanted an estimate on a new HVAC system as I just had my AC compressor repaired. Instead of sending a sales person they sent a tech guy who charged me $90! He was there for 10 minutes and did not give me an estimate. I called to complain about this, but they charged me anyway.

I have been using this company for over 30 years and have always had a great experience. I also have a service contract which has been renewed yearly for over 15 years. They have installed my entire heating and cooling system and service has always been impeccable. My heating system failed over the weekend and I called Lisco for emergency service. The company’s answering service claimed that there was too much of a backlog of customers needing service so they would not even take my name and put me in the queue for service. Even though I have a service contract with Lisco, I was forced to call another company who adequately completed the job. This morning I called Lisco to make them aware of this unacceptable situation and the person with whom I spoke, either the owner or the manager, was neither empathetic nor apologetic for this service glitch. He was aware of my longstanding history with the company and the existing service contract, and yet these facts did not seem to matter. He wro