Roto-Rooter Plumbing & Water Cleanup

I had been having issues with slow draining pipes and I had another company out and I wasn't really happy with their customer service. But they told me it was the main drain that was clogged. Because I am financially tight right now I thought I would rent a snake and do it myself. After a few hours of frustration I thought I was OK but the drains were still clogged. So I called Roto-Rooter in Akron and they set me up with a free service call to diagnose the issue that same afternoon. AJ arrived earlier than the original time they had scheduled with me in the morning and with a smile on his face. I have to big dogs and I warned him that they were hyper and just wanted attention, and he treated them nicer than any service person who has been in my home. I explained to him all the troubles I have been having and the things I tried on my own and what I thought it may be based on the small amount of research I did and he was polite and said that with the different issues going on it

Once again, very happy with the service and honesty provided -- and all provided at a very reasonable cost. It's always difficult finding service providers you can trust to provide a quality service at a reasonable price, and we're very happy to call upon Roto-Rooter -- especially the particular service professional (whose name escapes me at the moment) -- who's been out each time. They've earned our trust for plumbing needs. We had a brand-new hot water tank installed and the price and service provided easily surpassed what any of the big box stores could provide.

I had an appointment for two toilet repairs and both bathrooms flooded and water was running through the floor. The water was left running for a period of time. The lack of attention of tight fittings when the water was turned back on led to the flooding, the water then ran for a while before being shut back off. Major repairs in the range of $10K-$20K are required. The water bill was over $160 during this time alone. This has been a horrible experience and has delayed our ability to move back into our home. Service: Toilet repair