Stevenson Plumbing

We've used Stevenson Plumbing before with great results. Recently, I called to schedule someone to come out but got their voicemail. In the meantime, I scheduled someone else to come out. However, even after learning that I had scheduled another plumber, the Stevenson rep asked questions and helped me over the phone to see if he could talk me through the issue. A few hours later, he even called back to follow up. I thought that was some above and beyond customer service even knowing that I had a different plumber scheduled to come out. I was definitely impressed by that.

I bought a new waterheater from Stevenson Plumbing on 03/30/2020 the waterheater included all items required to bring it to the required Tulsa City Code, this included a cold water surge tank and two waterhammer control valves. I had no idea how his so called plumber installed the surge tank as i am not a plumber but his plumber installed the surge tank on the hot water side of waterheater not on the cold side where it should be installed, this Saturday June 17 2023 i found a room flooded and found the water was coming from the surge tank installed on the waterheater. I called a plumber Roto Rooter and the plumber informed me the surge tank was installed wrong and was surprised the tank had lasted this long, he installed a new surge tank on the cold side of waterheater and charged me $349 dollars. I also have around $1000 dollars in water damage not covered by insurance, i called Mr. Stevenson told him what happened, also sent him in e-mail a picture of how his plumber had installed th

Highly recommend!!! Same day turnaround for boiler replacement, very professional, rates as quoted on phone. Nice and friendly.