Cool Down Heating & Air

I have never rated anything before but I am now because of Rick. About a week and a half ago, I went through my insurance to have my AC checked because its been 100+ and my AC was blowing hot air only (on cooler days, the AC does work). The tech through my insurance came, spent about 10mins outside and told me it'll cost $500 for a common wire connection. He didn't want to answer any questions I had and was in a rush to leave. He did tell me he had 30yrs experience. Something didn't feel right so 3days ago I called Cool Down Heating and made an appointment. I was at work but my wife was home. Rick called and said he could come by earlier than scheduled. He spent about 2 1/2 hours outside in the heat replacing, repairing, and cleaning my unit. On top of all that, he explained everything so well to my wife that my wife was able to explain everything to me. The AC has been running and keeping my little family comfortable in this 100 degree weather thanks to Rick. If you want an honest man

5 stars all the way!! Professional..kind... knowledgeable and will offer clear explanations about what it is that you may not understand. My technicians were: Rick & Dennis..great team! Couldn't be more pleased nor could I ask for better service!

I am very pleased with the repair of my air conditioner. Rick and helper did the work. The unit is working great. Another company had come out earlier and did not fix the problem. Rick was very professional and happy to explain what the did. We will call Cool Down Heat and Air next time. Service: HVAC system repair