Willamette HVAC

Excellent experience. Erin, Steven and Phillip make a tremendous team. Everything as agreed. No surprises. Phillip is an excellent technician who dedicates the necessary time and is always ready for an explanation or talk. I recommend them.

“If there was an earlier time I would’ve already given it to you” I get what you mean, but no need to be so rude about it. I called someone else and they were able to make an exception for me since we’re having a streak of hot days. You want customer service, don’t use these people.

Terrible company. I had used them for a couple of years before I found an amazing vendor, who 2 years later is still discovering Willamette HVAC’s shoddy work. I’m in property management so I keep diligent records (i.e invoices and work orders). For ONE apartment, $6420 in invoices have been paid for repairs that are not under labor warranty after 30 DAYS. This week the vendor I’ve been using since I stopped using Willamette HVAC, discovered that the repairs were done incorrectly in that same unit. They apparently cannot keep knowledgeable techs and that was another reason I stopped using them. When there was a good tech, I’d hear about how awful this company is to work for and then the person quits. $6420 is a spendy lesson, but I’m grateful that they won’t be receiving another dime from here. I think the 30 day labor warranty coincides with the tech’s length in employment there. Oh and for bonus points, their customer service is appalling. I will be sure to tell every property manage