Northwest Heating & Cooling

It is so uncommon to find a company that is so professional, responsive and has such quality employees. NW Heating and Cooling is by far the best experience I’ve ever had with any home systems work. One week before Beaverton is seeing savage record high temps, our AC died. I panicked and called Jerry from NW Heating & Cooling. He walked me through diagnosis, then sent a person, Stevie (who was awesome), out to check the unit. It was cooked, but given the weather report these folks ordered a unit out of Yakima, then came out on a Saturday and got the new unit installed. Tony and Sinque were so great. Not sure how these guys get such amazing employees, but everyone was so great. I will never go anywhere else for our heating and cooling problems. I cannot recommend them highly enough. Services: Install AC, A/C system repair

I found Jerry (The Owner) to be very knowledgeable as well as good to explain, and diagnose the problem. He made several trips by appointment and was always on time. Had to replace the A/C unit with a new heat pump. I was very please with his timely service and the quality of the installation. It was a pleasure to find a reputable contractor, and would highly recommend him in the future. Update, I did give him a referral and they were very pleased with his service. A competitor gave them a $7000 price and said they needed a new A/C and heater replacement. Jerry came out and charged the unit, and that was all they needed. Again a very reputable business owner. You can trust his recommendations.

I called Jerry after a recommendation from Jacob's because they were really backed up with bookings. Jerry actually answered unlike all other companies. I explained that another company had come out the previous day and said best case scenario would be a little more than $2000 I paid them 119 for a diagnostic. Jerry said that what I described to him didn't make sense and that he would send someone out tomorrow. $592 later my unit works perfectly. Also, the previous company was going to charge $188 per lb for refrigerant while Jerry was charging $70lb for the same. Stevie was a wonderful technician and very patient explaining what she was doing and why. I obviously highly recommend this company and they will get my families business for life. Services: Repair HVAC, A/C system maintenance, HVAC system maintenance