Comfort Zone Heating & Air Conditioning

Our electricity service failed and caused surging throughout the house one strange day (which was repaired quickly by the company who supplies and we awoke the following morning with a kaput furnace (fried fan motor) and a very chilly house. Before making coffee...we called Comfort Zone Heating & Air Conditioning (CZH&AC) and spoke with the owner, David. (D) (They'd installed our complete system, along with adding an APCO air-scrubber so we knew we were destined for great service.) Long story made short, we had a new fan motor and were warm again...before we finished our coffee. Erick was our installer and he was fantastic. I wish every business we've ever worked with had the same customer care that D's has, at CZH&AC. They're so SERIOUSLY the best customer care I've ever seen--I can't even smile. They are THAT seriously the best.

David was very prompt with returning my call, stoping by for a quote, and installing a heater in my garage. He laid out options for how and where to install the heater. Couldn’t ask for a better experience.

We first dealt with Dave, the owner of CZ, when our A/C stopped the day we got back from vacation. Due to his experience in the industry he had stocked up on a common part that fails with the first hot weather. We called in the morning, that afternoon we were back in business. Our furnace decided to shut down 12/23/2022, the day of the ice storm. No one was on the roads, it was Tuesday before someone (else) could get to our house. They provided good service, the furnace came back to life on its own, but at 28 years old it was time to be replaced. The bid from the other guys seemed high. So we hunted Dave up again. Not only was hid bid $10,000+ less, he sat with us answering all of our questions. We shopped no further and went with Comfort Zone. They arrived at the appointed day, a bit early, and were done well inside the quoted time frame. And exactly as quoted for the cost. So, yes they covered the basics, they met and exceeded every expectation we had. As consumers it is so hard to n