Bolster-DeHart, Inc.

Paul listened to my wife’s questions & issues. Paul then did an excellent job tweaking the system to meet my wife & my needs. He was very professional. We are satisfied with the service. Let him know we appreciate his diligence and experience. Thanks Service: Heating system maintenance

Made this appointment in November. Was given an 8 am Dec 29 appointment for a furnace check. Price quoted was $105.00. Today, Dec 29, no one arrived at 8 am. Called the company at 8:30 only to learn my appointment had never been scheduled, and since I was a new customer and not in their system, they felt no particular concern. They did send a company representative later in the morning, saying sometime between 9 and 12 o’clock. So I waited four hours, my entire morning for someone to arrive. He informed me I had a boiler that was being checked and not a furnace. I have radiator heat, am a widow, husband no longer available to handle this matter, He charged me more for a boiler. I asked for a discount, due their oversight with my appointment. He checked with the company, they said no. He said the best he could do was give me a 5% savings… about $6.00. Very disappointed that company did not compensate me for their error and my wasted time. Service: Heating system maintenance

Called early in the day and had same day service. Part under warranty, so issue was resolved promptly. I appreciate the quick response and workmanship. Service: HVAC system repair