Malone Plumbing & Heating

Malone Plumbing did a great job. They showed up within 1 hour of my calling them and fixed the issue. I highly recommend them for any plumbing and heating service.

My family has been using Malone for many years - I started using them because my parents had. Always solid work. Not cheap, but I'll always pay for quality when it comes to my house. A recap of my last job: April 2021 - we had some old copper piping replaced and installed a new toilet. May 2022 - we noticed the new piping leaking when the toilet flushed. New toilet/new piping. We called to have someone come out. Turns out there was an issue with the recently installed toilet. We were charged a dispatch fee, labor, and parts. Not a penny off the regular price. We are more disappointed than upset as we now have to find a new plumbing company. One that will stand by their work. I certainly wasn't looking for them to come out for free. I know times are tough for everyone. But to not acknowledge that the installation was the issue and nothing we had done is unacceptable. Services: Toilet repair, Plumbing leak repair

I was having my bathroom remodeled we contacted Tom Malone to to do some minor plumbing we asked him to cap tub lines which he did He also took it upon himself to install 20” braided flex lines on my sink and tub. The 2 braided flex lines he installed for the sink were too small his error. I told his assistant this and the assistant told me that Tom would replace the wrong flex lines but he would charge me for another service call labor and materials. This is outrageous. He charged me $ 48.00 dollars for 4 20” flex lines that I didn’t request. I had to go to a plumbing store to buy 2 of the correct 30” flex lines that cost me only $11.00. I asked for Tom to call me he hasn’t called me back. Tom charged me for parts labor and Dispatch fee $278.00. He was there less than a 1/2 hour and has the nerve to want to charge me again a similar price to fix what I never asked to be done in the first place. Stay away from this Company. Totally Unprofessional!