GEM Plumbing and Heating

When my furnace went on the fritz, GEM was the most responsive company. The smaller outfits sounded a bit overwhelmed by the demand, but GEM appears to be large enough to fill the gap, even though they could not come out until 72 hours after the call. In the meantime, we were able to finesse some function out of the boiler. The technician told me it was time to clean the heat exchanger, commenting that it's a very service-friendly and accessible component on our unit. He quoted a price of just over $700. He finished the task in about 15 minutes, explaining that their pricing on that service is based on more complicated boilers. Not having flexible pricing that can be decided by a technician does not benefit the consumer at all. I don't really care that "it all comes out in the wash"--for THEM. I'm grateful that GEM came through this time, but they've made me all the more motivated to find a more sustainable alternative. Technicians were friendly and professional. Major strikes against

Jake and Tyler with GEM Electrical were great. They quoted me on adding a new light over a stairwell and some motion sensors as half a days work, but it ended up taking almost a full day due to some usual unforeseen complications and they stuck with the original half day quoted price. Work was done and came out exactly as they said it would. Will be recommending GEM to all my family and friends and using for any of my future needs. Services: Light fixture installation, Electrical outlet & switch relocation, Electrical outlet & switch installation

Quick professional and knowledgeable. Got my heat and hot water up and running the day after the gas company red flagged it. They went above and beyond and fixed another issue that we weren’t even aware of while here. Service: Plumbing pipe repair