Custom Climate Heating & Air Inc

I have been a customer of Custom Climate Hearing & Air for several years now. I have always been very satisfied with their service, quality, value, and most of all their professionalism. With my most recent HVAC maintenance and repair,, the HVAC technician, Cedrik did an outstanding job. He kept me informed of what was going on. He explained the necessary repairs and repair cost. He was upfront, very helpful and most if all very respectful! Without taking away from the outstanding service performed by Cedrik, I would not expect anything less from Custom Climate. Erica was also very helpful and patient answering my numerous questions and concerns how my scheduled appointment would be conducted during the COVID-19 situation. Honestly, if you're looking for the complete package when it comes to your HVAC system, look no further! I guarantee you won't be disappointed. The give you awesome service at a fair price with no hidden catches! I give them an A+! Services: HVAC system maintenance,

Update: The measure of a company is not solely based on mistakes that they make, but how they learn and respond to them. The owners contacted me Monday morning after the issues occurred, apologized for the mistake, and put a plan in place to quickly get my issues resolved, damages repaired, and money refunded. Being without central air in the middle of a heat wave and pandemic was certainly not ideal, but I'm ultimately pleased with Custom Climate's response. Our less than 1-year-old Trane Unit (purchased and installed by Custom Climate) malfunctioned 4 days ago. I called Custom Climate and a service technician arrived at our home and we were told we needed refrigerant. I payed $350 dollars for the refrigerant and I requested a leak search. The technician performed the leak search (which I had to request be performed the same day) and then told me the the coil was the source of the leak and needed replacement (this was the presumed source of the leak). I spoke to the service manager, K

Cedrick is the absolute best! He was on time, professional, and extremely knowledgeable. He took extra time and care to service my HVAC system and make repairs. I have used Custom Climate for years. They are honest, reliable, and provide excellent service.