Legacy Plumbing Co Inc

They came out to fix my toilet some time in February 2022. I called last week and told them my toilet still was not completely flushing correctly. Technician came back today and rebuilt the toilet which he should have done in February, but they charged me for another service call. I was happy to pay for parts but not services I’ve already paid for. Will never use them again. Service: Toilet repair

Two guys came out on short notice. Fix my problem and answered all my questions. I was surprised at the cost. Very reasonable. Great customer service.

I called Legacy Friday when my toilets stopped flushing and were backing up sewage into our only tub/shower. I spoke with Lavetta and explained our problem and how I needed someone out soon as I have two small children that I need to bathe and we are completely without toilets for the weekend. After seeming uninterested in helping for some reason, she said they will be out first thing Monday morning between 8:30-9 am. Monday morning rolls around, I’m waiting and waiting and nobody comes. Around 9:10 I call the office and she says “oh we had a couple emergencies come in over the weekend and we moved you to Tuesday.” I said “we are completely without plumbing, that’s not an emergency?” Then she lied and said she had told me Tuesday and kept asking me why I had called them to come out versus another company? Waste of my time and completely unprofessional and disrespectful. I DO NOT recommend wasting your time with these people.