Mr. Rooter Plumbing of Memphis

We randomly lost hot water one afternoon and attempted to place a claim through our secondary homeowners insurance. Their contracted company couldn’t come out until the next day. We tried Mr. Rooter on a whim and they were great! Came out the same day and corrected the issue for ultimately the same price that it would have cost us through the insurance company. Our plumber Chris was friendly and professional. We will definitely use Mr. Rooter again. Service: Water heater repair

Update: Customer Service during the week is a bit difficult to deal with. Ive been put off for 5 days now (as of 10/11) and my plumbing is backing up again. Noone has returned as promised. I still appreciate the evening weekend response but not the current response. The emergency service charge was way to much to be put off for so many days. Finding a plumber on the weekend is no easy task and it is not wallet friendly. I called multiple local companies and a few had a lower service rate BUT the customer service was my deciding factor. From the original phone call to when the tech left, everyone was nice and patient. Totally worth it to me, especially in Memphis! It's hard to find good customer service any where. Service: Sewer cleaning

Chris the technician was absolutely amazing. I was so impressed with his improfessionalism, courtesy, and friendliness. He looked for ways to save me money and still give me quality parts and service. Chris is truly an asset to Mr. Rooter Plumbing Co. Thank you Chris for your politeness and thoughtfulness.