Sanders Plumbing Company

Hot water heater broke down Tuesday afternoon, Called Sanders, they had Vincent come out 30 mins later, he diagnosed the problem, gave me a quote, and said he would get someone out. They arrived Wednesday AM on time. Kept me informed throughout. 2 hours later I had hot water, they replaced the tank got rid of the old one. I have been a customer of theirs for several years now. I appreciate the comments on the cost from some on here. But in my dealings with them over the years, it has always been value for money. They are professional in all they do.

My wife and I have been customers of Sanders Plumbing for a couple of years. The first need we had was the replacement of a food disposal unit. The quality of service was excellent then and has remained so ever since. We have had the good fortune of having Vincent as the technician from the beginning. I can’t say enough good things about Vincent.

Very unsatisfied with Sanders Plumbing policy concerning payment when they are not able to locate nor fix blockage. Brad spent four hours attempting to get a snake through pipes located under a bathroom and kitchen sink with no success. He removed a commode then tried the snake which accomplished nothing. A camera was tried next to locate the blockage with again no success. He was asked to go on the roof to insert the snake down the vent located there. He was unable to do this because of the weight of the equipment. A blockage had previously been fixed this way. He was asked to go on the roof upon arrival. Brad spent time on his phone and lots of time attempting to locate the camera which should have located the blockage. The house call cost $89.00. He charges $1000 to remove a commode and fix the blockage. Also, camera charge of several hundred dollars. Since they were not successful they discounted the charges to approximately $500. We called Cedar Bluff Plumbing the next mornin