Alden Air Conditioning & Heating, Inc.

I can not say enough good things about Alden Air. “The entire staff of Alden Air is very friendly, responsive, helpful and treats you like family". Especially techs Andrew & Chase all the way to Jennifer at the front desk and Roger the owner. I give 10 STARS! My techs Andrew and Chase explain the maintenance/upkeep my 22 year old unit has, always do what just needed to keep my work horse operating, no "extra" sales, and have never tried to sell me a new. They offer an very economical yearly maintenance program. I finally found a company who is truthful, honest and fair and values customer service! : ) Services: HVAC system maintenance, A/C system maintenance, A/C system repair, Heating system maintenance

We've used Alden's Air for a number of years and they have always provided terrific service! We have the yearly service contract and they come out twice a year to make sure we are ready for the heat or the cold by doing an inspection and filter change. We find them to be friendly, knowledgeable, and prompt! So happy we have them to call when we need help. Great people doing a great job! Service: HVAC system maintenance

This company is criminally overcharging people who they know are stuck between a rock and a hard place if their A/C goes out in this extreme Texas heat. Charging a $130 "diagnostic fee" just to show up and fix your issue. On top of that if you do have an issue that they have diagnosed that they can fix, they refuse to apply any portion of the diagnostic fee whatsoever to the final invoice. I literally had a $5.00 fuse that needed replacing. They charged me $250. The issue took less than 30 minutes to repair. The price to install a Google nest, a relatively simple job that would likely take less than 30 minutes also obscenely exorbitant. Alden air conditioning would do well to stop bilking their customers who they have over a barrel in this heat. Never again will I request their services and you shouldn't either. Service: A/C system repair