Benjamin Franklin Plumbing of South Austin

Unfairly high pricing for the service. Paid their service call fee and sent them packing. Just needed a simple kitchen drain unclogged and they wanted to charge over $320. I bought a $4 bottle of drain cleaner, problem solved. Don’t know how they stay in business while trying to rip people off. They will never be used at my home again and will highly recommend to others they use a different and more honest and fairly priced plumbing service.

Price point gauging is ridiculous. Stay away from this place. They are the King of Kings when it comes to over the top labor cost to do a job. A $10 part will cost you $1k in labor cost to install. What a joke!

Had a pipe leak outside which caused me to not have any water in the house. Andy came that day and fixed it. He gave me great advice, was very nice, and did a great job with the repair. Their prices are very expensive, $100 service fee which doesn't apply to the work, but they do quality work.